Terms and conditions

1. ACCEPTANCE OF TERMS

   By registering an account with Balloonies Casino, you acknowledge that you have read and accepted these Terms and Conditions.

2. AGE RESTRICTIONS

   You must be at least 18 years old to register and use our services. Individuals under the age of 18 are not permitted to gamble online.

3. GAMING LICENSE

   Balloonies Casino is licensed by the Curaçao Gaming Control Board (GCB) with license number CUR-8048/JAZ2022-065, authorizing us to operate a gaming business in accordance with the laws and regulations of Curaçao.

4. REGISTRATION PROCESS

   To register an account, you must provide accurate and complete information as required by our registration form. You will be prompted through a step-by-step process which includes clicking "Register", entering your email address and password, providing personal details, selecting your preferred currency, agreeing to the terms and conditions, verifying your email address, and finally activating your account instantly.

5. KYC/ID VERIFICATION

   To comply with anti-money laundering regulations, we require identification verification from all players before allowing withdrawals or significant transactions. This may include submitting a government-issued ID, proof of address, and payment method verification within 72 hours of the first withdrawal request.

6. ACCOUNT SECURITY

   You are responsible for maintaining the confidentiality and security of your account login credentials and password. You acknowledge that our system is secure with advanced firewall protection, regular security audits by third-party specialists, and strict access controls to protect sensitive information.

7. GAMES AND SOFTWARE PROVIDERS

   We offer over 2,800 games from leading providers including IGT, NetEnt, Pragmatic Play, Evolution Gaming, Play'n GO, Microgaming, Red Tiger Gaming, Big Time Gaming, Yggdrasil, Quickspin, and more. Our game selection includes slots, table games, live dealer games, specialty games, progressive jackpots, video poker, card games, roulette, blackjack, baccarat, and other variants.

8. PAYMENT TERMS

   You can deposit via Visa/Mastercard ($10-$5,000), Skrill/Neteller ($10-$10,000), Bank Transfer ($50-$50,000) or Bitcoin ($20-$25,000). Withdrawal methods include same payment options with varying limits and processing times. You acknowledge that our system is secure for transactions and protected by PCI DSS compliance.

9. RESPONSIBLE GAMBLING

   Balloonies Casino promotes responsible gaming practices. Tools are available to help you manage your betting habits including deposit limits (daily/weekly/monthly), loss limits, session time limits, cooling-off periods (24 hours to 6 weeks), self-exclusion (6 months to permanent) and reality checks.

10. WITHDRAWAL RESTRICTIONS

    Withdrawal requests will only be processed once all wagering requirements have been met or if the request is related to a game that does not contribute towards meeting those requirements. All withdrawal requests will be subject to verification of account and payment method details before release.

11. LIMITATION OF LIABILITY

    Balloonies Casino accepts no liability for any losses, damages, expenses or claims arising out of your use of our services including but not limited to system failure, errors in processing payments, game irregularities or malfunctioning software.

12. CANCELLING OR SUSPENDING YOUR ACCOUNT

    You can cancel or suspend your account at any time by contacting customer support via email, phone or live chat with evidence provided that you wish to stop participating for a minimum period of 6 months (Self-Exclusion). This may be considered a permanent closure request where all outstanding balances will be forfeited.

13. INTELLECTUAL PROPERTY RIGHTS

    All intellectual property rights including but not limited to software and game development, trademarks, copyrights and trade secrets belong exclusively to Balloonies Casino or its licensors.

14. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao without regard for its conflict of law principles.

15. CHANGES TO TERMS AND CONDITIONS

    Balloonies Casino reserves the right to modify, suspend or terminate any service or functionality at our discretion without prior notice. We also reserve the right to update these Terms and Conditions from time-to-time.

By continuing to use Balloonies Casino services after making a deposit (or betting on games) with real money you are considered as agreeing with and accepting all terms mentioned above.Please note that only English version of the present document is binding.